Hand and Microsurgery: FAQ
Answers to some frequently asked questions.
If you have additional questions, please contact us at 614-262-4263 (HAND).
Do you require referrals?
We want to eliminate any delays in getting you the help you need, which is why you can see our doctors without a referral from your primary care physician or other doctor. We are happy to keep your current physician informed about the care you receive. Contact us to arrange an appointment at 614-262-4263 (HAND).
What can I expect during my first visit?
During your first visit, one of our physicians will speak with you and examine the afflicted area to determine the source of your pain or discomfort. From there, they will present all available treatment options, taking special care to explain them clearly so that you can make confident, informed decisions. One of our patient care coordinators will then work with you to schedule any additional appointments.
What do I need to bring to my appointment?
New patients will need to provide a government issued photo ID, such as a driver’s license or passport, along with a current insurance card. Individuals with workers’ compensation claims will need to provide the claim number, date of injury, case manager name and phone number, employer name and phone number, and any documents received to date from the Bureau of Workers’ Compensation or Department of Labor. Patient forms can be filled out at the time of your appointment, or you may fill them out ahead of time. Patient forms can be downloaded here.
Do you provide emergency care?
We’re the only group of specially trained hand surgeons in Central Ohio to provide on-call emergency care, 365 days a year. In case of an emergency, call 911 or go to Riverside Methodist Hospital Emergency Department and request a Hand and Microsurgery Associates physician.
How do I schedule an appointment?
Call us at 614-262-4263 (HAND) or visit our appointment page.
What insurance plans do you accept?
Visit our insurance and billing page to see the full list of health insurance plans we accept, or call our office at 614-262-4263 (HAND) for more information.
Do you offer Spanish translation services?
A great number of trade professionals in our region speak Spanish as their first language. To make it easier for us to help them recover from pain or injury, our staff includes a Spanish translator to facilitate clear and accurate discussion between patient, physician and staff.
What’s the relationship between the Hand Center, the Therapy Center and Hand and Microsurgery Associates?
All of these entities work together under the Hand and Microsurgery Associates brand to provide a one-stop resource for upper extremity care, offering physician consultation, non-surgical/surgical treatment, therapy and imaging in one convenient location. Appointment requests for all services can be made by calling 614-262-4263 (HAND).
What are your hours?
Our office is open from 8:00 a.m. – 5:00 p.m., Monday through Friday. However, we do have staff on call for emergencies 24 hours a day, seven days a week.
Where are you located?
Our office is conveniently located near Polaris Fashion Place, as well as I-71 and I-270. Our address is 1210 Gemini Place, Suite 200, Columbus, Ohio 43240.